WebFeb 2, 2024 · On January 30, 2024, Cisco has published UCCX Release 12.5SU1 which includes following new feature: Agent Device Selection. Administrators can enable the Agent Device Selection feature. This feature allows agents to select a preferred device while logging in to Cisco Finesse desktop. Agents now have the option to switch to the device … WebJun 16, 2016 · This option gets applied at the member level. Choose from the options in the drop-down list box: Try next member; then, try next group in Hunt List—If you choose this hunt option, Cisco Unified CM distributes a call to idle or available members starting from the first idle or available member of a line group to the last idle or available ...
Barge and Privacy - Cisco
WebNov 2, 2024 · How to verify if agent has shared line. In order to check if a particular agent extension/ directory number has shared lines follow the steps. Login to Cisco Unified CM Administration page. Call Routing-->Route plan report filter with directory number or directly in search bar give the agent extension number eg: 3000 and click find. WebMay 16, 2024 · You create a shared-line appearance by assigning the same directory number to different devices. A Cisco system considers a directory number to be a shared line if it appears on more than one device. In a shared-call appearance, for example, you can set up a shared line, so a directory number appears on line 1 of a manager phone … ctc architects
Multiple Lines on Shared Teams IP Phone : r/MicrosoftTeams - reddit
WebDec 12, 2024 · Configure Multiple Calls Per Line. Step 1. Access the web-based utility of your IP Phone then choose Admin Login > Advanced. Step 2. Choose Voice > Phone. Step 3. Scroll down to the Miscellaneous Line … WebMultiple Lines on Shared Teams IP Phone. We are demoing some Teams phones such as the Polycom CCX 400 and the AudioCodes C450HD. We have teachers who share offices (2 or 3 per office). Our current Cisco IP phones allow for us to call the teacher and it ring them in their office. WebOct 18, 2015 · 1) You can use first line of all phones as shared line so that all phones can ring simultaneously on an incoming call and can have the same caller id for outgoing calls. Than you can create a second line with different DN to forward calls … ears to ears magic